Dscopify Dropship FAQ

Dscopify is a Custom Shopify Application powered by cloud-based backend services that will allow you to integrate your Shopify store with CommerceHub's DSCO Portal and your trading partners in hassle-free manner. It is a fully automated solution to synchronize your inventory, catalog, order and shipments with DSCO. All synchronization happens in real-time as soon as they are updated in Shopify.
Dscopify is a Software-As-A-Service (SaaS-based) solution and it is offered at a recurrently monthly fee. The pricing structure has been made flexible to cater for different integration needs. The fee that is application for you will be pre-agreed based on your catalog size (number of SKUs), and integration needs.
No. The solution is not a public application yet and hence, not in the Shopify Marketplace. For now, the installation, configuration and onboarding process require ad-hoc setup activities that have to be managed directly with the client. Once engaged and signed up, all solution components are created (e..g custom Shopify application, application service, etc.) and all flows are configured.
On average it takes 2-4 hours to get connected if all the pre-requisites are sorted (e.g. Access to Shopify, API key from DSCO Support Team, Access to DSCO Portal). This process can take longer if your Shopify content is not in good standing and required fields are not populated. Required fields are: vendor (at product level), SKU (at variant level), Barcode (at variant level) and product tag.
Yes, we provide full support throughout the onboarding process to ensure all flows are configured and tested. This includes the Gandalf onboarding and related wizard steps, setting up the inventory and catalog items, configuring of the warehouse, setting up automatic invoicing, etc. The aim is to provide you with a hassle-free integration experience.
Yes, all your DSCO accounts can be connected through Dscopify.
Yes, the solution assumes that your Shopify website has the master catalog details and inventory count and uses it as basis for integration. Any other process that you have is not impacted as long as it is correctly updating Shopify inventory data. For e.g. if you using apps like ShopStation, OrderHive, etc - they aren't impacted.
The solution is GDPR-compliant by design. The solution does not keep any personal data of customers, nor, it does any processing of personal data. The key objective of the solution is the integration of the catalog and inventory items between Shopify and DSCO and the synchronisation of orders and its statuses.
You have different approaches and the one you select depends mainly on how you manage orders and the operational processes.

Approaches are:
(1) Download from DSCO Portal
(2) Use Dscopify Packaging Slip to generate directly from Shopify
(3) Use Order Printer to generate packaging slip (* will require compatible HTML template for Order Printer)
(4) Use ShipStation's customized packaging slip (*if you using ShipStation)
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